Privacy Policy — Westminster Mobile Auto Glass

Information We Collect

A) Information You Provide

We may collect information you voluntarily provide when you:

• Call, text, email, or submit a form on our website
• Request a quote or schedule service
• Ask questions or send messages

This may include:

• Name
• Phone number
• Email address (if provided)
• Service address or location details
• Vehicle information (year/make/model, VIN if provided, glass type)
• Any details you include in your message

B) Information Collected Automatically

When you use our website, certain data may be collected automatically, such as:

• IP address
• Browser type and device information
• Pages viewed and time spent on the site
• Referring/exit pages
• General location (approximate, based on IP)

This information is typically collected through cookies or similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide quotes
• Schedule and perform services
• Communicate about appointments (confirmation, updates, follow-ups)
• Improve our website, services, and customer experience
• Prevent fraud, misuse, or security issues
• Comply with legal obligations

We do not sell your personal information.

Cookies and Tracking Technologies

We may use cookies and similar technologies to help our website function properly and to understand how visitors interact with our site.

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

Sharing of Information

We may share your information only in these situations:

• Service providers: Companies that help us operate our business (e.g., website hosting, analytics, communications tools). They are permitted to use your information only to perform services for us.
• Legal requirements: If required to comply with applicable laws, regulations, legal processes, or enforceable government requests.
• Business protection: To protect our rights, safety, and property, or that of our customers.

Data Security

We take reasonable steps to protect your information. However, no website or electronic transmission is 100% secure, and we cannot guarantee absolute security.

Data Retention

We keep personal information only as long as necessary for business purposes such as scheduling, customer support, recordkeeping, and legal compliance.

Your Choices and Rights

Depending on your location and applicable laws, you may have the right to:

• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal/operational requirements)
• Opt out of marketing communications (if any)

California Privacy Notice (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected and the right to request deletion.

We do not sell or share personal information as those terms are defined under California law for cross-context behavioral advertising.

To submit a request, call +1 (714) 709-4388. We may need to verify your request using information related to your inquiry or service.

Third-Party Links

Our website may contain links to third-party websites (e.g., maps, social media, or other resources). We are not responsible for the privacy practices of those third parties.

Children's Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact: