Terms and Conditions — Westminster Mobile Auto Glass

Services

We provide mobile auto glass services, which may include windshield and other vehicle glass-related work. Service availability may vary based on location, vehicle type, weather, parts availability, and scheduling capacity.

We reserve the right to refuse service in situations that are unsafe, impractical, or outside our service area.

Quotes and Pricing

Quotes are estimates: Quotes provided by phone, text, email, or website form are non-binding estimates based on information you provide. Final pricing may change if vehicle details, glass type, damage scope, or required materials differ from what was initially described.

Additional costs: Some jobs may require additional labor, parts, adhesives, moldings, sensors/calibration, or related components. If applicable, we will explain changes before proceeding.

Taxes and fees: Pricing may be subject to applicable taxes and fees.

Scheduling, Arrival Windows, and Delays

Appointments are scheduled with an estimated arrival time or service window.

Mobile service can be affected by traffic, weather, job complexity, and delays from earlier appointments.

If we anticipate a delay, we will attempt to notify you using the contact information you provided.

Cancellations and No-Shows

To cancel or reschedule, please contact us as soon as possible at +1 (714) 709-4388.

We may charge a reasonable fee for:

• Last-minute cancellations
• Missed appointments / no-shows
• Situations where we arrive but cannot perform service due to lack of access, unsafe conditions, incorrect vehicle information, or other preventable issues

Any applicable fee will be communicated when possible.

Customer Responsibilities (Mobile Service Requirements)

To complete mobile service, you agree to:

• Provide accurate vehicle details (year, make, model, trim, VIN if requested, and any features such as sensors/cameras)
• Ensure the vehicle is accessible at the scheduled location
• Provide a safe work area (reasonable space, stable parking, and conditions suitable for installing glass)
• Remove personal items from work areas as needed
• Secure pets and maintain a safe environment for technicians

If conditions are unsafe (e.g., heavy rain, severe wind, hazardous parking areas), we may reschedule.

Work Authorization

By scheduling and approving service, you authorize Westminster Mobile Auto Glass to perform the requested work on your vehicle and acknowledge that:

• Some work may require removal of trim pieces and components that can be brittle or previously damaged due to age, heat, or prior repairs
• We are not responsible for pre-existing damage, prior poor installations, rust, or hidden structural issues that are discovered during service
• You are responsible for confirming the correctness of provided vehicle details and service location

Adhesive Cure Time and Post-Service Instructions

For installations that use urethane adhesives, cure time varies by product, temperature, and humidity. You agree to follow any post-service instructions we provide, which may include:

• Waiting before driving (if advised)
• Avoiding car washes for a period
• Keeping windows cracked slightly (if advised)
• Avoiding slamming doors
• Returning for inspection if you notice leaks, unusual noises, or visibility issues

Failure to follow instructions may affect performance and warranty coverage.

Payment Terms

Payment is due at the time of service completion unless otherwise agreed in writing.

We may accept cash and other payment methods (availability may vary).

If payment is declined or not received, you agree to pay any reasonable collection costs permitted by law.

Warranties and Limitations

If we provide a workmanship warranty, its scope and duration will be stated at the time of service or on your receipt/invoice, if applicable.

Warranty limitations may include:

• Damage caused by accidents, vandalism, misuse, or subsequent repairs
• Pre-existing rust, corrosion, or body damage affecting seal integrity
• Issues caused by third-party parts not supplied by us (unless agreed)
• Failure to follow post-service instructions

If a problem arises, contact us promptly at +1 (714) 709-4388 so we can evaluate.

Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claim related to services shall not exceed the amount paid for the specific service giving rise to the claim
• Nothing in these Terms excludes liability that cannot be excluded under applicable law

Website Use

You agree not to:

• Misuse the website
• Attempt unauthorized access to the website or systems
• Introduce malware or harmful code
• Use the site in a way that violates any law or regulation

Content on this website is provided for general information and may change without notice.

Third-Party Links

Our website may include links to third-party websites for convenience. We do not control and are not responsible for third-party content, policies, or practices.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website or services after changes means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of laws principles.

Contact Us

If you have questions about these Terms, contact: